Frequently Asked Questions
Everything you need to know about our artisanal walking canes.
What materials are used in Asterom walking canes?
Each cane is handcrafted from high-quality solid hardwoods, such as oak and ash, and finished with premium, eco-friendly coatings to ensure both durability and a luxurious aesthetic.
How do I choose the correct cane length?
To find your ideal size, stand upright with your shoes on and measure the distance from the floor to your wrist joint. We offer custom sizing to ensure your cane provides optimal support and comfort.
Do you offer international shipping?
Yes, we ship our handmade canes worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the item in its original condition for a full refund or exchange.
Can I customize the handle or wood finish?
Many of our designs feature interchangeable handles and various stain options. Please contact our support team for custom requests to create a truly unique fashion statement.
What is the weight capacity of your canes?
Our canes are designed for style and stability, supporting a weight capacity of up to 250 lbs (115 kg) when used correctly as a mobility aid.